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Jo, palliative care nurse specialist

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Jo Merritt knew early on in her nursing career that she wanted to specialise in palliative care. She was drawn to the role because of the way it looks at all aspects of a patient’s life, not just their condition.

Now Jo is one of four palliative care nurse specialists at Milton Keynes Hospital. She is based on the Macmillan unit, but can be found in many areas of the hospital.

“We follow the patient, not the ward,” says Jo. “If a patient is admitted to a ward, we will visit them there, if they need to attend a clinic or come into the unit for symptom control, we’re there to support them if needs be.”

Palliative care nurses are clinical nurse specialists who care for people with advanced illness. They are concerned with caring for the patient’s whole needs – not just physical. Jo is one of a tight-knit team which includes colleagues Emma Goodship, Anna Moore, and Wendy Black, They all work closely with Haley Coetzee, our palliative care discharge nurse, who does her utmost to try and ensure that patients spend their final days in their preferred place. They all liaise extensively with specialty doctor Ben Dietsch and consultant Dr Jane Wale.

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Julie, newborn hearing manager and team

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Newborn hearing manager Julie Stones and her team offer a crucial service to new parents, testing their new babies for hearing loss.

At least one in every 900 babies born in the UK will have a permanent childhood hearing impairment that can significantly affect their language and social development. This figure increases to about 1 in every 100 babies who have spent more than 48 hours in intensive care. The majority of these babies are born into families with no experience or history of hearing loss.

Julie and her six staff are always on hand to screen newborns’ hearing before they go home from hospital.

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Tracey, Falls Prevention Coordinator

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With an ageing population, Milton Keynes Hospital is committed to providing elderly patients with the best care in hospital and a smooth transition to life back at home.

New roles have been created to achieve this, including the addition of a Falls Prevention Coordinator and a Lead Nurse for Dementia.

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Debbie and Julia, A&E Receptionists

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Receptionists have an essential role as part of Milton Keynes hospital’s frontline staff. They are the first link for many patients who can be in pain, upset or anxious when they arrive.

And the role is even more demanding for the 20 staff who work round the clock in our A&E reception. 

They are a close-knit team who have to use a wide range of skills, from efficient administration, to empathy and understanding when dealing with patients and their relatives.

Audrey Boden, A&E operations co-ordinator, is full of praise for the receptionists.

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Helen, Pathology Support Manager

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A love of the TV drama Quincy has led to a career in pathology spanning almost 30 years for Helen Botwood.

Helen has been the Pathology Support Manager at Milton Keynes Hospital for the past ten years, previously working as a biomedical scientist specialising in haematology and blood transfusion.

She heads up the Pathology Support Unit, a team of 33, comprising phlebotomists, clinical support workers and porters.

Helen said: “I originally wanted to be a vet but I needed straight As for that. I was a big fan of Quincy, a forensic pathologist, and my mum’s friend managed to get me work experience at the QE2 Hospital where I saw the biomedical scientists at work. It wasn’t Quincy but it really interested me.”

She qualified as a biomedical scientist while working at the Luton and Dunstable Hospital and then moved to Milton Keynes.

She said: “There are 140 plus people here working in pathology. Our job is to analyse samples – blood, urine, faeces, nail clippings, sputum, tissue – you name it, we’ll analyse it.”

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Subcategories

  • Hospital Site Update

    In the next 24 hours we are expecting very cold conditions and as a result there is a significant risk of ice on roads and paths around Milton Keynes University Hospital.

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  • Snow: Information about patient services at MKUH (Sunday, 10 December)

    Patient services at Milton Keynes University Hospital are currently continuing to operate as usual today (Sunday, December 10, 2017), despite a heavy snow fall overnight.

    The snow, affecting Milton Keynes and surrounding counties, is making travelling difficult for staff trying to get into the hospital this morning.

    Staff who cannot get into work, can get in later than their planned shift start time, or who need the Milton Keynes voluntary 4x4 service to get into work should contact 01908 996690 as early as possible.

    Currently all clinical services are running as normal with the hospital’s well-practiced business continuity plans for adverse weather in place.

    Patients who are due to come into the hospital for planned procedures or appointments in the next 24 hours should still attend unless contacted directly.

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  • Norovirus at Milton Keynes Hospital

    Some of our patients have been affected by vomiting and diarrhoea. We are asking you all to remain vigilant and do not visit our hospital if you have had symptoms of diarrhoea, and or vomiting in the last 72 hours.

    Norovirus illness usually includes a sudden onset of nausea, vomiting and diarrhoea. Though people can feel quite uncomfortable, the illness is generally not serious. People infected with norovirus usually get better on their own in a few days, without treatment. 

    It is highly contagious in all age groups and is common in our community.

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  • Simon Lloyd Announced as the new Chairman of Milton Keynes University Hospital

    Milton Keynes University Hospital NHS Foundation Trust is delighted to announce the appointment of Simon Lloyd as the new substantive Chairman of the hospital.

    Simon has been serving as Acting Chair since the death of Baroness Margaret Wall in January 2017. He was officially appointed as substantive Chairman on Tuesday 14 November following a rigorous recruitment process.

    Commenting on his appointment, Simon, who has a background in law and previously worked extensively in the financial services industry, including as the Chief People Officer for Santander UK, said: “It is a privilege to lead the Board of Directors and Council of Governors in developing MKUH as a world-class health facility. I am incredibly proud to have been appointed as Chairman and am confident that, thanks to the commitment and hard work of the thousands of staff in our hospital family, MKUH will continue to grow and improve.”

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  • MKUH Nurse Crowned Winner of a Nursing Times Award

    Christina Riley, a staff nurse from Milton Keynes University Hospital, was recently announced as the deserving winner of the Emergency and Critical Care Award at the Nursing Times Awards 2017.

    In a glittering ceremony held at the prestigious Grosvenor House, Park Lane on Thursday 2 November, nurses and organisations from across the profession were honoured across 23 categories in a night of recognition dedicated to celebrating exceptional achievement.

    Emergency and Critical Care Milton Keynes University Hospital

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As a teaching hospital, we conduct education and research to improve healthcare for our patients. During your visit students may be involved in your care, or you may be asked to participate in a clinical trial. Please speak to your doctor or nurse if you have any concerns.