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Accessing a deceased patient record

The Access to Health Records Act 1990 gives a deceased patient's personal representative, and anyone who may have a claim arising out of the patient's death, a right of access to the patient’s clinical records. This is not a general right and access may be limited to information of relevance to the possible claim.

Access can be limited or refused if:

• There is evidence the patient would not have expected the information would be disclosed to the applicant.
• If the disclosure is likely to cause serious harm to anyone else.
• If it would also disclose information about a third party who does not consent.
• The records contain a note, made at the patient’s request that they did not wish access to be given on an application under this legislation.

Providing copies of Deceased Patient Health Records
To make a request for any deceased patients health information we may hold you will need to complete the following form:

Deceased patient record form

Return the completed form to us via email or post attaching your proof of identity documentation.

Email: accesstohealthrecords@mkuh.nhs.uk
Post: Milton Keynes University Hospital, Information Governance Department, Standing Way, Eaglestone, MK6 5LD

We will not charge a fee for providing your patient health record, However, we may charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive.
We may also charge a reasonable fee to comply with requests for further copies of the same information. The fee will be based on the administrative cost of providing the information.

Viewing records
Free of charge
An appointment MUST be arranged with the Information Governance Department prior to viewing records electronically. Please contact us on: 01908 995042

The trust will endeavour to deal with your request within a 21 day time limit (NHS best practice). However, by law we have 30 days to respond, if this is likely to take longer the applicant will be warned and an explanation of the delay provided.