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Accessing a health record on behalf of a patient

Providing copies of Patient Health Records to a nominee

To make a request for any personal health information we may hold you will need to complete the following form: Access to health records on behalf of patient

Return the completed form to us via email or post attaching yours and the patients proof of identity documentation.

Email:  accesstohealthrecords@mkuh.nhs.uk
Post: Milton Keynes University Hospital, Information Governance Department, Standing Way, Eaglestone, MK6 5LD

Fees
We will not charge a fee for providing the patient health record, However, we may charge a ‘reasonable fee’ when a request is manifestly unfounded or excessive, particularly if it is repetitive.
We may also charge a reasonable fee to comply with requests for further copies of the same information. The fee will be based on the administrative cost of providing the information.

Viewing records
Free of charge
An appointment MUST be arranged with the Information Governance Department prior to viewing records electronically. Please contact us on: 01908 995042

The trust will endeavour to deal with your request within a 21 day time limit (NHS best practice). However, by law we have 30 days to respond, if this is likely to take longer the applicant will be warned and an explanation of the delay provided.