Welcoming the Care Quality Commission (CQC) to our Trust
On the 21st of October we will welcome inspectors from the Care Quality Commission to our hospital, where they will conduct a detailed three-day inspection of our staff and the services that we provide.
During the three-day visit inspectors will interview staff about their work, talk to patients about the care they receive, and also monitor the care being given to make sure the right systems and processes are in place.
This may all sound very daunting, but the truth is we should be looking forward to this visit, as it gives us the opportunity to demonstrate our commitment to providing safe care and a great experience to more than 6000 patients we see each week.
Young patients at Milton Keynes Hospital will be in for a tasty treat next month as they receive an extra special breakfast in bed to mark the first anniversary of Leo’s Appeal.
Milton Keynes Hospital Charity has teamed up with ASDA’s Community Life programme to put together special breakfast packs for children staying on the ward.
The breakfast packs will form part of a week-long Birthday Breakfast event, celebrating a year of raising funds for young patients at Milton Keynes Hospital.
(Pictured L-R fundraising officer Jenny Howells with staff from ASDA)
Milton Keynes Hospital NHS Foundation Trust has relaunched its Patient Advice and Liaison Service (PALS).
The service, available to all patients and their relatives, has also relocated to a more accessible part of the hospital site. The PALS office is now situated close to the reception area inside the Main Entrance.
Complaints and PALS Manager Julie Goodman explained: “PALS offers patients and relatives support and advice independent from their clinical care. If patients or relatives are unhappy with any aspect of their hospital experience, they can contact PALS, so we can try and help resolve things.
“Nothing is too small or too big for PALS to deal with,” she added.
Public, patients and members of the trust have an opportunity to learn more about the work of Milton Keynes Hospital at its annual members’ meeting on Tuesday, September 16.
The hospital’s Board of Directors, including the new Chairman, Baroness Wall of New Barnet, will be on hand to talk about the trust’s activities in the last financial year and to answer questions from the floor.
We will also look back on the last 30 years of service to the community.
Those wishing to become members of the trust can sign up on the night.
The event will be held at Woughton Leisure Centre, Rainbow drive, MK6 5EJ from 6pm. Refreshments available.
A young fundraiser has recently completed an epic ten-hour sail to raise money for the children’s ward at Milton Keynes Hospital.
Ewen Shackel, aged 13, from Wavendon Gate, took on the Emberton sailing race in July after being treated on the ward last year for ADEM (Acute Disseminated Encephalomyelitis) – a rare inflammatory condition of the brain and spinal cord.
Although still suffering with headaches, backache, memory loss and tiredness, Ewen finished in fifth place and together with his team mates from the Milton Keynes Sailing Club Youth Team, won an award for Best Mixed Ability Team.
The Trust has reviewed the recommendations of the Francis report and has provided an overview of the number that are relevant to Milton Keynes Hospital, with reference to the key themes outlined in the report.
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Our charity raises money to fund projects at Milton Keynes Hospital that are outside the scope of the NHS. Last year we raised more than £380,000.
This couldn't be achieved without the fantastic support of people in Milton Keynes and the surrounding areas. Fundraising makes a huge difference to the many wards and departments needing equipment and other items - and has helped change the lives of thousands of patients and their families. So thank you to everyone who has helped us make a difference in Milton Keynes.
If you'd like to be kept up-to-date with our fundraising activities, please click here.
The Patient Experience Team (PET) at Milton Keynes Hospital are dedicated to listening to the views of our patients, relatives or carers. If you have any comments about the hospital’s services, please let us know.
PET replaced our previous patient service, the Patient Advice and Liason Service (PALS), to help patients share their feedback with clinical staff in the hospital.
You can find more information about getting to your hospital appointment here. If you're unclear as to where your appointment is, please visit reception in the main entrance, or the reception in Outpatients Entrance 3.